Question 1

How do I confirm my order?

Accepted Answer

To confirm your order, full payment is required in advance.

Question 2

How long does production take?

Accepted Answer

Once confirmed, customized pieces are shipped within 20 to 25 days. Ready-made pieces are shipped within 10 days.

Question 3

When will it arrive?

Accepted Answer

Delivery time after dispatch depends on your location. You'll receive a tracking link by email and WhatsApp as soon as your order ships.

Question 4

What is your return & exchange policy?

Accepted Answer

We provide a 100% guarantee that our products will be delivered in perfect condition. Therefore, we do not offer any return or exchange policy.

Question 5

What makes SRIJAA sustainable?

Accepted Answer

Our collections are thoughtfully crafted from natural materials chosen for their comfort, durability, and lower environmental impact compared to many synthetic fabrics. These breathable fabrics are designed to last, encouraging conscious consumption over fast fashion.

Frequently asked.

Shipping

Return / Exchange

Sustainability